Shipping policy

Domestic Orders:

Orders may take up to three business days to process. Once an order is processed, our team will be in touch with the timeline for your order completion.

Domestic orders are shipped via UPS 2-Day or Next Day Delivery and fully insured. We do not ship to PO Boxes.

All deliveries require a signature:

If you may not be available to sign, we recommend making other arrangements such as delivering to a work address or a neighbor who will be available to sign during the day.

Our shipper will attempt delivery three times, and if there is no one available to sign for a package, the package will be returned to sender. We will contact the customer to make arrangements for reshipment once we receive the returned package. Any reshipping costs are the customers responsibility.

Sarah O. is not responsible for lost or stolen packages

 

International Orders:

International orders are shipped via FedEx and fully insured.

All deliveries require a signature.

PLEASE NOTE: Import duties, taxes, and other fees are not included in the item price or shipping cost. These charges are the customer’s responsibility.